Receiving, processing, cancelling, amending and confirming guests room reservations | Ensures all necessary information is recorded and answered when processing, cancelling, amending or confirming reservations | Ensures all information is correctly entered into the computer, prior to the guest’s arrival, particularly with regard to blocking rooms, VIP’s, special requests etc. | Makes sure that the guests receive a speedy reply to their needs in all forms of communication | First point of (online) contact with (potential) hotel & restaurant guests
Professional | Eager to learn | Good communication skills in Dutch and English, both writing and speaking | Passion for hospitality | MBO / HBO education
WHY THE AMSTEL HOTEL?
Working at The Amstel Hotel in Amsterdam is accompanied by interesting working conditions:
A pleasant and collegial working environment in which own initiative is appreciated | Openness, honesty, and involvement | Competitive salary based on your experience and knowledge | Travel expenses for a commuting distance of more than 5 km | Personal budget for educations (ex. Social Hygiene, Wine trainings, etc.) | Personal development and growth opportunities | Employee discount on the worldwide hotel rooms of InterContinental Hotel Group | 50% discount on the F&B at partner hotels in Amsterdam with the F&B Discount Card | Personalised support that matches your ambitions so that you can make a great start, be involved, and grow
Working at The Amstel Hotel means being part of InterContinental Hotel Group, and means working for the most extraordinary hotel in Amsterdam. Because InterContinental Hotels & Resorts is part of the global IHG chain, you also take advantage of all the opportunities that come with being part of a successful global hotel chain with more than 4,800 hotels in more than 100 countries.
Are you interested in this position? Would you like to be part of The Amstel Hotel? Then apply now or send an email to email@example.com.
The Amstel Hotel, with its’ unique location at the Amstel River, received the first guests in 1867, and has ever since been known for its’ majestic appearance and homely warmth feeling. The Amstel Hotel is characterized by its’ rich history of genuine hospitality and exceptional luxury.