LOCATION

BOOK

Front Office Agent

Responsibilities

Executes given sales strategies to maximize occupancy and rooms revenue, and will sell all hotel facilities | Ensures that all guests receive a warm welcome and courteous welcome upon check-in and check-out, uses guest names as often as possible | Ensures the guests are assigned to the type of room requested in accordance with the rate | Works according to the hotel standards and according to schedule, inclusive of night shifts | Attends to guest enquiries, request or complaints in an efficient and courteous manner, referring to management whenever necessary | Provides accurate information to guest enquiries related to hotel facilities

Requirements

Passion for hospitality | Accurate | Motivated | Creative | Positive attitude | Good communication skills | Good command of the Dutch and English language | Experience with Opera is an advantage | Team player

What do we offer

WHY THE AMSTEL HOTEL?

Working at The Amstel Hotel in Amsterdam is accompanied by interesting working conditions:
A pleasant and collegial working environment in which own initiative is appreciated | Openness, honesty, and involvement | Competitive salary based on your experience and knowledge | Travel expenses for a commuting distance of more than 10 km | Personal budget for educations (ex. Social Hygiene, Wine trainings, etc.) | Personal development and growth opportunities | Employee discount on the worldwide hotel rooms of InterContinental Hotel Group | 50% discount on the F&B at partner hotels in Amsterdam with the F&B Discount Card | Personalised support that matches your ambitions so that you can make a great start, be involved, and grow

Working at The Amstel Hotel means being part of InterContinental Hotel Group, and means working for the most extraordinary hotel in Amsterdam. Because InterContinental Hotels & Resorts is part of the global IHG chain, you also take advantage of all the opportunities that come with being part of a successful global hotel chain with more than 4,800 hotels in more than 100 countries.

Are you interested in this position? Would you like to be part of The Amstel Hotel? Then apply now or send an email to amstel.humanresources@ihg.com.

Working at Amstel Hotel

The Amstel Hotel, with its’ unique location at the Amstel River, received the first guests in 1867, and has ever since been known for its’ majestic appearance and homely warmth feeling. The Amstel Hotel is characterized by its’ rich history of genuine hospitality and exceptional luxury. 

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